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Suzuki of Sarasota

Suzuki of Sarasota is an Authorized Suzuki dealer located in Sarasota Florida. We service and sell Sportbikes, Cruisers, Scooters, ATV's, and Dirt Bikes. We also carry a wide range of performance parts and accessories. We strive to provide our customers with the products they want, for a great price while maintaining excellent customer service. Most of "the other on-line guys" don't have a store front, don't know much about the products they carry, and are impossible to track down if you ever need to resolve a customer service issue. That IS the Suzuki of Sarasota advantage! We have been in business over 9 years taking care of our customers! So we wanted to bring that experience to other customers across the U.S.

So, take your time and please enjoy our new e-store. Purchase in confidence knowing that you are dealing with the real deal!


Contact Information:
Suzuki Of Sarasota
4383 Clark Road
Sarasota, Fl. 34233
(941) 925-0376


Policies:

ITEMS & PACKAGING
 
Suzuki Of Sarasota reserves the right to re-size or use alternate boxes for shipping purposes. Additional packaging will be added to shipments in excess of (if any!) manufacturer packaging. This is to eliminate any potential damage during shipping (which is also insured for your protection). Additional packaging may include bubble wrap, shredded paper, newspaper, foam, air-filled cushions, recycled boxes, Styrofoam, etc.

PRICING

Prices found through BuySuzukiParts.com are valid ONLY at www.BuySuzukiParts.com. In-store pricing and eBay bids are based on separate pricing models.

BACKORDERS

All backorders will expire after 3 months. You will receive immediate backorder notifications via email during the event of a backorder. An order cancellation email will also be sent if an order remains on backorder for greater then 3 months. You can choose to continue to wait following the 3 month time period if desired; to do so, please contact parts@suzukiofsarasota.com Backorders are rare, but they do occur (usually during peak times). We are sorry for backorder delays. Unfortunately Suzuki Of Sarasota does not have any control over back orders; we rely on the manufacturers to come through in a timely manner.

SHIPPING

UPS and USPS is used for all shipping. Store pick-up is not permitted. A shipping/handling fee is already included on all shipping rates. Shipping rates are calculated dynamically based on real-time UPS and USPS rates. Shipping costs are NOT refundable under any circumstances; including returns. Some items are drop shipped directly from manufacturers. Tracking numbers will not be available for such items. We reserve the right to require signature for UPS shipments.

NOTICE: there is no weekend service for ANY delivery options. Therefore, a package that leaves our fulfillment center on a Saturday or Sunday does not actually reach the shipper until Monday morning. Delivery times are an estimate only and are not a guarantee. Expedited delivery (next day, 2 day, and 3 day) are terms from the shipper (ie, UPS). If your delivery failed to meet the delivery estimate (2 day air package in transit for 3 business days for instance) you will need to contact UPS for any shipping assistance. Shipping costs are not refundable.

REFUSED SHIPMENTS
 
There will be UPS return shipping fees on domestic and international shipments that will be the responsibility of the customer refusing an order. International shipments will also be subject to all corresponding duties & taxes. All refused shipments will be subject to 25% restocking fees. Original shipping fees are also not refundable. Refusing shipments causes additional expenses to all parties and is not recommended.

FREE SHIPPING OFFERS

Free shipping offers at Suzuki Of Sarasota are valid within the lower 48 states and only applies to UPS and USPS ground rates. Normal shipping rates will apply if an alternative shipping method is select or if shipping outside of USA (lower 48 states).

INTERNATIONAL ORDERS
 
International customers are responsible for ANY AND ALL TAXES OR DUTY FEES for all orders placed at Suzuki Of Sarasota. Please contact UPS for further assistance. This includes initial orders, returns, and refused orders.

JACKET SIZE EXCHANGES
 
There is a 10% charge for size exchanges in addition to all shipping costs. Please know your size BEFORE ordering. Color/Style exchanges are not permitted.

RETURNS

All returns must have prior authorization from Suzuki Of Sarasota. A Return Merchandise Authorization Number (RMA#) will be issued if approved. Note that shipping costs are not refundable. Returns after five days of purchase will not be accepted. Returns without a proper RMA# will not be accepted. Returns not in original packaging, in as-new condition with the packing slip, all warranty cards, manuals and accessories will be denied. Items that have been worn cannot be returned or exchanged. Apparel and helmet sales are final. After an RMA# has been issued, the returned product MUST be received by Suzuki Of Sarasota within seven days. Your RMA# must be clearly printed on the outside of your returned box A 25% restocking fees may apply and is subject to all submitted, processed, and shipped orders. The 25% restocking charge will also be applied to orders that are refused once they have been shipped. Please contact for further information. Processed orders are those that have not been shipped yet but product is on order from distributor(s). Shipped orders have been delivered or in route.

NOTE: Before you open any vacuum packed or shrink wrapped packages, please verify that it is the correct item and it is what you wanted. Such items once opened are no longer in new/resellable condition and are not returnable. No credit or refund will be given for items returned not meeting this policy. All received order discrepancies and/or shortages must be reported to customer service within 5 days of receiving goods. Suzuki Extended Protection Plan Cancellations Cancellation fees will apply if canceling Suzuki Extended Protection Plan (SEPP) contracts. This includes a prorated cancellation fee based on term used, a $50 cancellation charge (SEPP refund amount less $50.00), and any additional applicable cancellation charges.

SHIPPING DAMAGES

All orders are shipped UPS. If you receive an item damaged during shipping you must contact Suzuki Of Sarasota within 2 days of receipt. This is required for UPS damage analysis and insurance. DO NOT install or use items which are damaged during shipping if you want a replacement item; Used items are NOT returnable to distributors or covered by UPS insurance in the event of a damaged item from the distributor or UPS. If you use or install an item with shipping damage, then you are accepting the damage and forfeit return.

NON-RETURNABLE ITEMS:
  • SEATS ARE NOT RETURNABLE
  • USED/MOUNTED/WORN ITEMS ARE NOT RETURNABLE
  • HELMETS AND APPAREL ARE NOT RETURNABLE
  • MOTORIZED ITEMS ARE NOT RETURNABLE
  • ELECTRICAL ITEMS ARE NOT RETURNABLE
  • EXHAUSTS/PIPES ARE NOT RETURNABLE
  • SPECIAL ORDER AND NON-STOCKED ITEMS ARE NOT RETURNABLE
  • PRECISION PARTS (CARBURATOR PARTS, ETC) ARE NOT RETURNABLE
  • CLOSEOUT ITEMS ARE NOT RETURNABLE - ALL SALES FINAL
  • MANUALS ARE NOT RETURNABLE
WARRANTY

Suzuki Of Sarasota expresses no warranty. All warranty claims must go through appropriate manufactures. Please contact if you require warranty help.

ORDERS

Suzuki Of Sarasota reserves the right to cancel or limit any order for listing or other erroneous reason; this includes and is not limited to pricing errors. Parts and accessories specifications and descriptions are subject to change without notice due to manufacturer changes. We reserve the right to change specifications, product descriptions, product quality, pricing, and application at anytime without notice and further obligation.

Please be aware that not all accessories are compatible with each other. Each manufacturer uses their own guidelines for product development; please verify fitment and compatibility before ordering. Many product listings are combined into a single listing for a range of makes/models/years. Suzuki Of Sarasota does not take any responsibility for incorrect product selections. Please be aware of your exact part required.



Privacy Policy:

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include www.buysuzukiparts.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 6, 2003.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. Your consent By using our site, you consent to our privacy policy.